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Problems Logging On With Windows 95/98: Part 2


Problem:

It has probably happened at least once. You're logging onto The Higher Technology the way you normally do and you're hit with the error message that makes no sense:

   The computer you're dialing into does not respond to a network
   request. Check your server type setting in the properties of the
   connection.


Cause:

This error message can be caused by any of the following situations:

  • The network protocols in the connectoid have not been configured correctly.
  • The network protocols in the connectoid do not match the protocols on the server.
  • The protocol configured in the connectoid is either not installed in Network properties or is damaged.



Resolution:

To work around this problem, use the appropriate method:

  • Check Network properties for the client and the server, and the connectoid properties to ensure that a matching protocol has been installed on both computers. If the protocol is already present, remove the Dial-Up adapter and all protocols and reinstall Dial-up Networking.

    To check the connectoid properties, click the Start button, point to Programs, point to Accessories, and then click Dial-up Networking. Use the right mouse button to click the connectoid, and then click Properties.

  • Verify that the line protocol on the client is the same as the server. To do this, use the right mouse button to click the connectoid in Dial- Up Networking, click Properties, and then click the Server Types tab. Check the type of Dial-Up Server.
  • If TCP/IP is being used, check to see if the server is using DHCP or static IP addresses. If static IP addresses are being used, make sure you enter the IP address in the connectoid's properties. To set the IP address, use the right mouse button to click the connectoid in Dial-Up Networking, click Properties, click the Server Types tab, and then click TCP/IP Settings. Click Specify An IP Address and enter the address assigned by your network administrator or Internet service provider (ISP).





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