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Problems Logging On With Windows 95/98: Part 1


Problem:

It has probably happened at least once. You're logging onto The Higher Technology the way you normally do and you're hit with the error message that makes no sense:

	Dial-Up Networking could not negotiate a compatible set of network
   	protocols you specified in the Server Type settings. Check your
   	network configuration in the Control Panel then try the connection
	again.


Cause:

This error message can be caused by any of the following situations:

  • The network protocols used by the server do not match the protocols used by the Dial-Up Networking client.
  • The protocol used by the Dial-Up Networking client is not available.
  • The line protocols may not match.
  • You may be using a PAP or CHAP login and a clear-text terminal login is needed. PAP and CHAP authentication uses the user name and password you type in the Connect To dialog box when you dial. A terminal login occurs after modem negotiation.
  • Your computer name is duplicated on the network.
  • The connectoid you are using is damaged.



Resolution:

To work around this problem, use the appropriate method:

  • If the protocols used by the server and the Dial-Up Networking client do not match, modify the protocols used by the client so that at least one protocol matches.
  • If a protocol used by the Dial-Up Networking client is not available, install the protocol from Control Panel and bind it to the Dial-Up Networking adapter.
  • Make sure you have the correct server type selected in the connection's properties (PPP, SLIP, or RAS).
  • Perform the following steps to enable a terminal login:
    1. Click the Start button, point to Programs, point to Accessories, and 
    then click Dial-Up Networking.
    
    2. Use the right mouse button to click the connection, and then click 
    Properties on the menu that appears.
    
    3. On the General tab, click Configure. 
    
    4. On the Options tab, click "Bring up terminal window after dialing." 
    
    5. Click OK until all dialog boxes are closed. 
    
    When you connect, enter your user name and password as prompted by your provider.
  • If a network adapter is installed, try removing the binding for TCP/IP from the network adapter. Try this method only after trying all the other methods listed in this article. If this works, and you have other protocols installed, you can leave TCP/I P unbound from the network adapter. If this is the only protocol you have installed, you must bind the TCP/IP protocol to the network adapter before you can use the network.
  • Make sure there are no duplicate computer names on the network.
  • Delete the damaged connectoid and then re-create it.

 




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