What does 'unlimited' mean? Is it truly unlimited?


Although some of our services have exact usage policies, and exact limitations on the account for time and storage, the unlimited account is not like that. The Higher Technology individual unlimited account has no preset quotas for resource consumption. Our intention with no preset quota is to make our services available to subscribers without undue concern on their part regarding usage charges. Sometimes a subscriber will choose to abuse our practice and consume resources beyond reasonable expectations. When a particular subscriber displays such a behaviour we may choose to impose exact quotas on the SPECIFIC subscriber. We contact the subscriber and caution them that if the abuse continues it will result in an EXACT quota being imposed on them. Here at THT we expect that all unlimited users will remain within the limit of acceptable usage. We define that as 250 hours per month. If this amount of time is insufficient for your usage needs please contact our offices and we will attempt to create a custom package more suited to your specific needs.

Unfortunately the meaning of the term 'unlimited' is definitely unclear when it is used in reference to online services, because all such services and their provider have limitations. Knowledgeable Internet users often associate the term 'unlimited' with frequent busy signals, so we don't emphasize that our account is unlimited, although there are no limitations. We have always tried, and always will try to maintain enough dialup line capacity to assure that access is NOT LIMITED BY BUSY SIGNALS due to inadequate capacity even during peak evening hours. Unlimited subscribers may access the Internet without undue concern for quotas and usage charges.

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