|
Payment Terms and
Conditions
Setup fees must be paid before
initiation service.
Monthly charges are assessed
on the first of each month for the previous months usage.
Payment is due by the
fifteenth of the month (net 15 days). No service will be prorated
unless special arrangements are made with the accounting department
of THT
If payment is not recieved by
the first of the following month, we reserve the right to
uncermoniously disconnect your equipment from the network and/or
power source.
We require a deposit equal to
that of your monthly fees, including estimated monthly bandwidth
charges upon service initiation.
We reserve the right to
checking credit prior to initiating services.
Termination of Service
Upon service termination 30
days written notice will be provided to you.
At least 30 days notice is
required to terminate this agreement at any time.
Accounts will automatically
renew unless written notice is recieved stating otherwise
Discount and Rate Changes
We reserve the right to adjust
our rates upon 30 days written notice.
We reserve the right to
discount our rates.
Downtime
Power downtime - We will provide notice of any scheduled power
outages.
Local Network downtime - We will provide notice of any scheduled
network outages which are more than 10 minutes in length.
Internet Network downtime -We only have
direct control of our own network. We will strive to maintain our
connection(s) to the Internet and will pass on any notice of
scheduled network downtime as sent to us by our upstream
provider(s).
Compensation for downtime - By default, we
will not provide any compensation for power/network outages,
scheduled or not. If you wish to be compensated for downtime, a
separate rider needs to be negotiated and attached to the
contract.
FAQ's ADSL
|
