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Microsoft's Step-by-Step Guide to the Internet.
What is a Network? History of the Internet The Domain Name System TCP PPP Segments of the Internet
Understanding Sites Browsers What Am I Looking At? Text and Hypertext Graphics Frames ActiveX and JavaActiveX Sound Virtual Reality The Start Page Surfing the Web URL (Uniform Resource Locators) Searching the Internet
Hardware Requirements Configuring Your Computer Recommended Software
Why is my modem not getting a dial tone? My modem dials and rings with no answer. Modem connects, logs in, hangs indefinitely. What exactly is a UART? Why are things running so slow when I'm browsing the WWW? How can I connect my modem to a digital phone system? How do I set a speed greater than 19200 bps in Windows? How do I keep my data/fax call from being interrupted? Why won't my Modem connect at 56 K?
How It Works Mail Delivery Problems E-Mail Addresses Writing an Email Message Options for Sending E-Mail Software
What is FTP? Using FTP Problems with FTP Sites Using Downloaded Files Viruses
Understanding Telnet How do I use Telnet?
Description Here's a list of some of the terminology you need to know to use IRC. IRC Software Using IRC Basic IRC commands
Address Book Anonymous FTP Archie ASCII Attachment Base64 MIME Encoding Binary File BinHex Bookmark Browser Client Program Client Complex Search Compressed File Cookies Copyright Directory Domain Downloading E-mail Encoding FAQ File Font Freeware FTP (File Transfer Protocol) Gopher Home Page Host HTML HTTP Inbox Internet Internet Protocol IRC - Internet Relay Chat ISP Links Macro Virus Message Header Modem Modem Speed Multimedia Netiquette Network Newsgroups Newsreader Outbox POP Protocol Search Sites Self-extracting File Server TCP/IP Server Program Shareware Signature Simple search .sit File SLIP (serial line internet protocol) SMTP (simple mail transfer protocol) spiders Stand alone FTP client program Start page Surfing the internet TCP/IP (transmission control protocol/internet protocol) Telnet Text format file
I am getting a server not found error when I try and get my e-mail My email client is telling me that my password is invalid. What do I do? Sometimes while I am trying to read my e-mail or a web-page I get disconnected for no reason Why is the 'net so slow? Why did my computer suddenly stop connecting to properly?
Choosing a Good Password For Your Account How do I check my monthly usage? How do I cancel my account? What does 'unlimited' mean? Is it truly unlimited?
Settings
Personal Web Pages Configuration Settings: Step By Step Instructions:
Problems Logging On With Windows 95/98: Part 1 Problems Logging On With Windows 95/98: Part 2 Problems Logging On With Windows 95/98: Part 3 Problems Logging On With Windows 95/98: Part 3 Why does Windows 95/98 take so long to logon?
Can I Get ADSL in my Area? Why would I want high-speed Internet access? Do I need another phone line? I live in an area where THT's ADSL service appears to be availible, why can't I get it? After I submit my order, how long will it take befor my ADSL service is activated? Does THT limit the amount of throughput (traffic) I can send or recieve on my ADSL per month? -or - Does THT Cap my service? Can I charge people to use my ADSL service or my bandwidth? Does THT have a proxy server available? What is the difference between a static IP and a dynamic IP? Will ADSL interfere with my other telephone services (i.e., Call answer or Call display)? I live in an apartment building where my phone is an intercom. Can I still use ADSL service without affecting this? Does ADSL protect against viruses or hackers?
I've heard that 1.3Mbps service will be increasing to 1.5Mbps service. What's up with that? What are my installation options? How easy is it to install myself? What does the THT technician do? If I have my own Ethernet card, will the technician still come and install THT Starter Kit? The ADSL/ADSL-Status/Line Sync is red or flashing. Why? Can I hook up the ADSL modem to a hub? What kind of speed can I expect?
Why can't I get 3.0Mbps service is I can get 1.3Mbps service? Why would I want 3.0 Mbps access as opposed to 1.3 Mbps? What is the difference between PPPoE and Ethernet ADSL?